Privacy Policy

Effective Date: April 27, 2025

Welcome to Convertlab ("we", "us", "our"). We respect your privacy. This policy explains how we handle your information when you visit our website www.convertlab.tech (the "Site") or use our Services. By using our Site or Services, you agree to this policy.

1. Information We Collect

We may collect:

Personal Information: Details you provide directly, like name, email, phone number, company, or job title, through forms or communication.
Usage Data: Information collected automatically when you use the Site, such as IP address, browser type, operating system, and pages visited, primarily for site operation, security, and analytics.
Cookie and Tracking Data: Information gathered via cookies and similar technologies (e.g., Google Analytics, Microsoft Clarity, HubSpot) to understand site usage, analyze trends, and improve user experience.

2. How We Use Your Information

We use the information we collect to:

Communicate with you and respond to your inquiries.
Provide, operate, maintain, and improve our Site and Services.
Understand how our Site is used to enhance user experience.
Ensure the security of our Site and prevent fraud.
Comply with legal obligations.

We do not sell your personal information.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies (like those from Google, Microsoft, and HubSpot) to improve functionality and analyze usage. You can typically manage cookie preferences through your browser settings, though disabling them may affect site functionality.

4. Sharing Your Information

We may share your information in limited circumstances:

With Service Providers: With third parties who perform services for us (e.g., hosting, analytics, marketing assistance), under confidentiality obligations.
For Legal Reasons: If required by law or to protect the rights, property, or safety of ourselves or others.
During Business Transfers: In connection with a merger, sale of assets, or acquisition.
With Your Consent: For any other purpose disclosed to you, with your permission.

5. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your information may be transferred to and processed in countries outside of your own, including Brazil and the United States, where data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this policy and applicable laws when transferred internationally. Your use of our Site or Services signifies your agreement to such transfers.

7. Your Data Protection Rights

Depending on your location and applicable law (e.g., LGPD, GDPR, CCPA), you may have rights such as accessing, correcting, deleting, or restricting the use of your personal information, or withdrawing consent. To exercise these rights, please contact us using the details below.

8. Updates to This Privacy Policy

We may update this policy occasionally. Changes are effective when posted on this page with an updated "Effective Date." Please review this policy periodically.

9. Contact Us

For questions about this Privacy Policy, please contact us at:

contact@convertlab.tech